Published: Sat, January 06, 2018
Tech | By Dwayne Harmon

HP laptop batteries overheating leads to recall

HP laptop batteries overheating leads to recall

Following the worldwide voluntary safety recall, users can get their batteries replaced by an authorised technician at no cost.

This follows eight reports of lithium-ion batteries overheating and/or melting, and in one case causing a first-degree burn to someone's hand, with three further cases citing resulting property damage (presumably caused by fire, of course) to the tune of $4,500.

Hewlett-Packard is recalling a battery back used in more than 15 laptops due to multiple overheating incidents that left one user with first degree burns.

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HP will provide a free battery replacement to those affected. "For this reason, it is extremely important to check whether your battery is affected", HP said in a message posted on its website.

Affected batteries - sold between December 2015 and December 2017 - were shipped with the HP Probook 64x (G2 and G3), HP ProBook 65x (G2 and G3), HP x360 310 G2, HP ENVY m6, HP Pavilion x360, HP 11 notebook computers and HP ZBook (17 G3, 17 G4, and Studio G3) mobile workstations.

The recall affects about 50,000 machines sold in the USA, in addition to about 2,600 in Canada.

According to the CPSC, consumers should immediately visit HP's recall page to find out if their battery is among those affected by the issue.

HP has issued instructions for using its battery validation tool to check if your laptop is impacted.

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