Published: Fri, November 17, 2017
Economy | By Melissa Porter

Tokyo Train Company Issues Apology For 20-Second Early Departure

Tokyo Train Company Issues Apology For 20-Second Early Departure

In Japan apologized for the departure of the train 20 seconds before the time recorded in the schedule.

Japanese trains are known for their punctuality, and the early departure apparently mortified the Tsukuba Express management.

Curiously, the apology was issued even though it said there were...

By comparison, Sydney Trains consider themselves "punctual" if they arrive within five minutes of the scheduled time.

The 20-second gaffe may not sound like a big deal, but the Japanese train system is world-famous for its precision and efficiency.

But on Tuesday, a train on the Tokyo-area Metropolitan Intercity Railway Company's Tsukuba Express line failed to stick to its timetable.

'We deeply apologize for the severe inconvenience imposed upon our customers'.

As such, a train leaving 20 seconds early could cause some commuters to miss their trains, resulting in them missing their other transfers along their destinations and snowballing into them being late for work or their appointments, Japan Today said.

According to one article earlier this month on the Gendai Business website, Tsukuba Express, which carries 130 million passengers a year, markets its "safety and high speed". The company added that the crew of this particular train has been instructed to be more "thorough" in the future about basic train operations.

Perhaps unsurprisingly, the company also said that no customers had complained.

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