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Published: Sun, September 17, 2017
Economy | By Melissa Porter

Ryanair cancels up to 50 flights daily over crew leave backlog

Ryanair cancels up to 50 flights daily over crew leave backlog

In its attempt to improve flight punctuality for both departing and arriving flights, Ryanair announced that it would be cancelling between 40 and 50 flights daily during the next six weeks.

"We are sorry and it's because we messed up pilot holiday planning and are working hard to fix".

The operator has apologised to customers and said that it would help to arrange alternative flights or full refunds.

Maria Joanna Suquitana said guests heading to her brother's wedding in Italy had their flights cancelled hours before departure.

The company said less than 2% of its flights would be cancelled - but passengers have responded with anger over the short notice.

In a statement issued this morning, Ryanair said that "Flights are operating as scheduled unless an email confirming a cancellation has been received". We advise customers to check the email address used to make their booking.

Affected customers have reported how they were only informed of flight cancellations the night before they were due to fly, then not offered a replacement flight until several days later.

If the airline cancels 40 flights per day for six weeks at a load factor of 90 percent, approximately 285,000 journeys would be affected.

"The rules say if the airline doesn't have a suitable alternative flight, you have to be booked on a rival airline".

It means that dozens of flights every day across Europe will be cancelled without warning leaving holidaymakers stranded.

Olivia Poole said her flight on Sunday was cancelled "with no explanation".

"We have operated a record schedule and traffic during the peak summer months of July and August but must now allocate annual leave to pilots and cabin crew", spokesman Robin Kiely said in the Friday statement.

Dublin flights affected on Saturday included Paris, Barcelona and Madrid, and flights in from Amsterdam and Edinburgh.

If you are due to be flying with Ryanair over the next few weeks it would be sensible to check whether the flight is going ahead as planned. Compensation may also be payable depending on the notice period Ryanair has given you.

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