Latest
Recommended
Published: Mon, May 08, 2017
Economy | By Melissa Porter

In latest airline video, Delta boots family from flight

In latest airline video, Delta boots family from flight

A California family says they were forced off a Delta plane and threatened with jail after refusing to give up one of their children's seats on a crowded flight.

The Schear family were flying from Maui, Hawaii, to Los Angeles on April 23 when asked by Delta employees to relinquish a seat occupied by their one-year-old son for another passenger.

Brian told KABC-TV's "Eyewitness News" that he informed a flight attendant that he originally bought a seat for his 18-year-old son, Mason, but made a decision to put the child on an earlier flight so that he could use it for his younger son, Grayson, who was in a auto seat.

A video posted Wednesday night shows passenger Brian Schear in a lengthy conversation with an airline staff member about whether his young child could have his own seat on the flight.

Delta recommends that parents buy a seat for children under two and put them in an approved child-safety seat in advice on its website.

In the eight-minute video, Schear is told that if he does not give up the seat he will be removed from the plane.

Schear originally bought three seats on the flight - one for himself and his wife and one for their 18-year-old son, Mason.

In the video Schear tells the flight attendants: "I paid for the seat".

A Delta employee then tells Schear he isn't allowed to use the extra seat he paid for.

The Associated Press reports that the Federal Aviation Administration "strongly urges" that infants fly in a vehicle seat, however, it allows a parent to hold a child under two in a lap.

Brian Schear of Huntington Beach says his family was kicked off the flight.

Delta announced that it was sorry for an unfortunate experience and would be compensating the family. Join the discussion on our Facebook page. And, they are ready to talk to the family to better comprehend what had actually happened and came to a resolution.

Another Delta employee then says, referring to the couple's toddler: " With him being two, he can not sit in a vehicle seat.

When they refused, they were asked to get off the plane, despite having no accommodation booked and no other flights to move on to.

On Thursday, the FAA issued a statement in response to a KTLA inquiry about the situation, saying the agency's safety regulations encourage parents to secure children in a separate seat "in an appropriate restraint based on weight and size".

After a long debate they agreed to this, but say they were then told to get off the plane.

The drama ensued when a flight attendant told Schear he couldn't keep his baby in that seat. "The FAA is giving you the information you need to make informed decisions about your family's travel plans".

"I have two infants", Schear said, "and nowhere to stay". Delta went on to state that the company wants to work with patrons to fix travel problems and "that did not happen in this case and we apologize".

Like this: