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Published: Mon, September 05, 2016
Economy | By Melissa Porter

Samsung announces swap for Galaxy Note 7 with Galaxy S7 variants


Samsung recalls Galaxy Note 7 after battery problems worldwide:- A South Korean global smartphone maker company Samsung has stopped the sales of one of its innovative smartphone Galaxy Note 7 in India due to the battery problem.

After the battery a Galaxy Note 7 has exploded while it was charging, Samsung has stopped all sales of the phablet worldwide, until it will solve the issue.

A statement from Samsung UK said: "We are now conducting a thorough inspection with our suppliers to identify possible affected batteries in the market".

In an emailed statement, Samsung India spokesperson said, "We are now conducting a thorough inspection with our suppliers to identify possible affected batteries in the market". Because safety is our top priority, customers are strongly encouraged to exchange the Samsung Note7 for a new device. Users also have the option to exchnage the Galaxy Note 7 for a Galaxy S7 or S7 Edge with a refund for the price difference.

After many incidents of Samsung Note 7 setting ablaze, there were rumors and speculations that Samsung will do a worldwide recall of its products and now its official Samsung is recalling the Note 7. And with rival Apple set to unveil its new iPhone next week, the timing could really prove to be unfortunate. Orders for the new device poured in for the newest addition to the Galaxy Note family but after only a couple weeks Samsung has been forced to place a recall on all of their most advanced cellular devices. "We are working closely with our partners to ensure the replacement experience is as convenient and efficient as possible", the company said in a statement. "The battery explosion issue will surely put a dent in Samsung's market in days to come".

AT&T has released a statement today stating that customers who purchased the Galaxy Note 7 from the company's stores or online website are strongly encouraged to exchange their newly bought phablet with another smartphone.

He said stories about lithium-ion batteries used in smartphones do make the news from time to time and even Apple's iPhones had similar cases.

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